Basingstoke hospital work experience: Wednesday (day 3)

This afternoon I met an old man who needed a CT scan, but he thought he was going home: he had packed up his bag and was all ready to leave! Luckily, the nurse managed to latch him onto me so we could persuade him to come down for his scan. I sat and talked with him for about twenty minutes before he was called in, then waited for him to come back out before taking him up to his ward. The experience showed me that patience and a kind smile really help do much, especially when dealing with confused elderly patients. It made me really proud that I had helped a patient to have a more calm and enjoyable experience at the hospital, particularly as he couldn't wait to get home!